GDPR Compliance

Last Updated: January 2024

UrbanVista Pte Ltd respects the privacy rights of individuals in the European Union and European Economic Area. This page supplements our Privacy Policy with additional information specific to the General Data Protection Regulation (GDPR).

Data Controller

UrbanVista Pte Ltd acts as the data controller for personal data collected through our website and services. Our contact details are:

UrbanVista Pte Ltd
138 Robinson Road, #28-01
Oxley Tower
Singapore 068906
Email: [email protected]

Legal Basis for Processing

We process personal data of EU residents under the following legal bases:

• Consent: When you explicitly agree to receive marketing communications or allow certain data processing activities.
• Contractual Necessity: When processing is necessary to fulfill a service agreement or respond to your enquiry.
• Legitimate Interests: When processing is necessary for our business purposes, provided these do not override your fundamental rights.
• Legal Obligation: When we are required to process data to comply with applicable laws.

Your GDPR Rights

As an EU resident, you have the following rights regarding your personal data:

Right of Access

You can request a copy of the personal data we hold about you and information about how it is processed.

Right to Rectification

You can request that we correct any inaccurate personal data or complete any incomplete data.

Right to Erasure

You can request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.

Right to Restrict Processing

You can request that we limit how we use your data while a complaint is being investigated or if processing is unlawful.

Right to Data Portability

You can request your personal data in a structured, commonly used format and transfer it to another controller.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that significantly affect you.

International Data Transfers

As we are based in Singapore, your personal data may be transferred to and processed in Singapore. Singapore is recognized by the European Commission as providing adequate protection for personal data. For transfers to other countries without adequacy decisions, we implement appropriate safeguards such as Standard Contractual Clauses.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. The specific retention period depends on the nature of the data and our legal obligations. When data is no longer required, it is securely deleted or anonymized.

Withdrawing Consent

Where we rely on consent for data processing, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

Lodging a Complaint

If you believe we have not handled your data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority in the EU Member State of your residence, workplace, or where the alleged infringement occurred.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Subject Line: GDPR Request - [Your Right]

We will respond to your request within one month. In complex cases, this period may be extended by a further two months, and we will inform you of any such extension.

Updates to This Notice

We may update this GDPR notice from time to time. Changes will be posted on this page with an updated revision date.